2/10 Terrible
Ardis S.
24 oct. 2023
Le gustó: Limpieza
Additional Items to Know About The Stuga Before Reserving It
The interior of the house was as described and the beds were comfortable. We were not notified until the welcome email with our access code to the house on 9/20 (our check in was 9/23) that "cell service can be a bit spotty and that Verizon and Sprint will have limited cell service". We could not make a call from the house with our cell phones (not even through the WiFi). As long as the WiFi was working, you could text. The lack of cell service should be noted on the main description of the rental. We had a medical emergency and it was very difficult communicating with family members.
We were also notified on 9/20 that the hosts had just been notified by the power company that the power would be off for two nights of our stay. While we were on the island, I found out that the power outage was planned for the entire island and they had been notifying everyone starting in mid-August. If I had been informed of the planned power outage, we wouldn't have stayed on Orcas Island for our vacation. I am still working with VRBO and the hosts for at least half of my payment to be refunded as we should have been informed of the power outage and/or the house shouldn't have been available to rent during the power outage. Again, during the power outage there was no way to communicate as the WiFi was down as well then.
The house does not have Cable/Satellite TV, but you can login to Hulu or other streaming services if you have an account.
Ardis S.
Se hospedó 4 noches en septiembre de 2023