For all the hassle to get the damage deposit paid, you'd think the house would be in tip top shape. However, that wasn't the case ~ the front door would not lock when you want to leave; and the main bathtub was not clean - it should've been cleaned out of lots of long hair (I have pictures), and someone's Irish Spring thrown away; and there was an infestation of horse flies that I had to bat away while showering; and there were no extra blankets available. I called Marlyn to have the front door fixed, but nobody came because the door was open when we came back too. Having a front door lock is a BASIC NEED when you rent out a house. The next basic need is cleanliness. I've rented VRBO's in other cities, and this has not been my experience before.