We had an interesting stay at Moss Cabin #4. Upon arrival, we noticed several issues with the cabin. The space between the platform bed and mattress was dirty, with crumbs and a PH strip from the hot tub, which is unsettling as you sleep there. The towel holder came off the wall when we used it, and one of the bathroom light bulbs was out, with the other going out while in use, so we had to replace it with a living room bulb.
We also couldn't get the internet to work. Although not critical since we were on vacation, reliable internet is essential for some who do remote work. The night manager told us to "get in there and make it work" by way of helping. We factory reset the modem and router ourselves, but it still didn’t work, leaving us without internet all weekend.
There were other issues as well, but I'm limited to 1500 characters with this review and can't fit it all in.
Additionally, our neighbors were extremely loud, which isn't the property owner's fault, but it affected our stay. They brought a speaker and blasted music at the fire pit next to our cabin at 11:30 PM, singing loudly. When we asked them to quiet down, they were not very receptive. They remained fairly discourteous all weekend.
The highlight of our stay was Tammy in the office, who kindly refunded the cleaning fee after we spoke with her on Saturday and worked hard to make our stay better.
Overall there might be better places to stay in Ocean Shores.