6/10 Aceptable
Jessica T.
13 ago. 2025
Regrettably, my recent stay did not meet expectations. Upon arrival, housekeeping deficiencies were noted, including unaddressed refuse behind a nightstand and beneath a bed in one of the rooms. The pool area required cleaning due to accumulated debris, which we addressed ourselves. It was evident that a pre-arrival inspection of the properties was not conducted. Furthermore, only one television had functional cable service, the provided Wi-Fi credentials were incorrect, and the pillows in both residences were notably flat. Despite reporting the cable and Wi-Fi issues and receiving assurances of technical support, no technician was dispatched. These issues detracted from the overall experience of my birthday vacation. On a positive note, the daily pool maintenance was commendable, and the properties are ideally located. While the homes possess significant potential, improvements in upkeep are warranted.
Jessica T.
Se hospedó 3 noches en agosto de 2025