4/10 Malo
Samantha
Viaje familiar
5 dic. 2024
No le gustó: Limpieza y condiciones de la propiedad
When I arrived and checked in around 3pm the unit seemed as per the website and clean. After returning from our concert later that night, when going to bed, we noticed that the pillows and sheets in the main bedroom seem to be covered in what can only be described as black dog hair. There was allot of this. My daughter found two pillows in the wardrobe which seemed to be okay but we had to open the bedsheets and brush off all the dog hair. That was really disappointing when spending over $300 on accommodation for one night. Generally, the beds in both rooms seemed like they did not have fresh sheets on them and had been already used. My other daughter in the spare room said there were stains on her sheets.
I am not sure who cleans your rooms or if you have pets staying in them but it’s not the minimum standard of accommodation that a normal person would expect.