4/10 Malo
Jason W.
10 jul. 2024
No le gustó: Limpieza
Don’t trust the pictures
The unit was dirty, walls, furniture were stained, scuffed and poorly maintained.
The upstairs where our elderly parents stayed due to their requiring privacy, was stiflingly hot (hvac functioning sub par at best). The skylight was exposed and light flooded in at sunrise making the already hot and suffocating environment unbearable.
The "door" to their room only partially closed. It doesn't fit the opening meant for the door, making any cool air the hvac emits, escape through the wide openings.
There is no fan in the bathroom, and it smelled of sewage.
Downstairs, the door of bathroom fell off track, injuring my wife.
The pillows were lumpy and it is a stretch to even call them pillows.
The beds were lumpy and the sheets don't fit the mattresses. The linens were flimsy and synthetically uncomfortable.
The bathtub drain didn't work.
The fan was covered in layers of dust and debris.
The kitchen woefully ill equipped for cooking meals.
We spent over 9K on accommodations that completely fall short of even the most mediocre expectations.
I'm wondering how you plan to address this. I am very disappointed to have to write all this, more disappointing to have lived through it on this long awaited family reunion.
Jason W.
Se hospedó 5 noches en junio de 2024