❌ ❌❌Cleanliness-
⚠️⚠️⚠️“Brown body waste” on bed linen!!!
Trash found under bed.
🔯🔯🔯Email instructions & app were good.
Check-in on arrival day was at a remote site which was somewhat inconvenient.
❌❌❌Accuracy of listing-
⚠️Did Not disclose kitchen supplies.
Called Vacasa twice, 2 weeks prior to arrival, for complete list of amenities & was told twice by 2 different representatives, that there were NO dishes, cups or utensils, only wine glasses.
We purchased, packed & traveled with these supplies, only to find a stocked kitchen on arrival.
❌❌❌Communication with property manager-
⚠️Called Tammy about AC not cooling properly & was told repairman would attend shortly, but no one ever showed up.
🔯🔯🔯🔯🔯Location was Great
🔯🔯 Condo was nice except for previous items noted, plus:
⚠️3rd bedroom was hot, no ceiling fan, TV placement was rediculous (on bedside table, at head of beds), no curtains to block sunlight.
⚠️Plan to Dispute charges for condo and disappointing services by Vicasa & management.