Let me start by saying this unit was very nice and well appointed. Upon unpacking we found several remnants of previous occupants. Just for men partially used dye kit in Master bath drawer then a hair tie with wad of hair under pillow in master headroom. Which led me to wash the bedding, upon opening washer I found additional remnants of previous occupants, a bathing suit top as well as a kitchen towel that had obviously gone sour in the washing machine. While doing this we were unable to locate parking passes or the wristbands required for our stay on the property. We communicated this with property managers but they were not very eager to rectify the situation. So with our vehicles at risk of being towed that was clearly frustrating. Every shower in the unit was nasty and clearly not cleaned from the previous occupants. Hair and mildew were present in all. We decided that we needed to go buy some cleaning supplies and groceries to stock out unit while waiting to hear about parking passes (we went to the desk and as the ladies were leaving for the night they told us they couldn’t help us, we would have to continue to try and contact the property managers. Some of our family stayed back to go for a swim while we went to get groceries, The family that stayed back were in the room, told that they would not be allowed in the pool area without the wristbands by an aggressive older security member spouting criminal codes to them. It took 24 hrs to get passed & bracelets. Do Better