Staying at this condo was the absolute worst vacation experience we have ever had. One of the main reasons that we booked this unit was for the view. The pictures from the listing were beautiful and showed nice patio furniture on the patio for sitting and looking out at the bay. My 80 year old dad was incredibly excited to sit out on there every morning, take in the view and drink coffee in solitude. Upon arrival, the patio furniture was missing and there were instructions to not use the patio due to construction.
3 days into our week long stay, construction workers showed up, boarded up the patio windows, and were drilling/hammering/sawing on the patio outside of the unit all day for 3 days straight. We could not sleep in. We could not take a nap. Due to being on the third floor, breathing in construction debris was unavoidable as it filled up the stairwells. We are concerned about the health hazard, having no idea if we were breathing in asbestos or other harmful things from all the sawing. There was absolute nothing relaxing/enjoyable about our stay there. I sent a message on VRBO to the property management company, VACASA. No one replied. My brother-in-law went by the property management office twice, talked to someone about the issues we were having, and both times was told a property manager would call them back. No one ever did.
Top it off with multiple roaches in the condo while we were there, dirty floor mats in the laundry unit upon arrival, the master bathroom having it’s ceiling air vent literally hanging down, exposing a big hole in ceiling. We would never have paid for this unit if we would have known there would be no patio and there would be construction going on during our stay. Feels like false advertising. We did not get what we paid for. We left a day early because it was such a bad experience
Total letdown. Terrible place to stay. HORRIBLE property management experience. Will absolutely never stay anywhere again that is managed by VACASA.