My husband and I stayed at Hope Garden Havens with 3 other couples. The house met all of our needs - enough beds, bathrooms, spacious kitchen, etc. It was also clean and stocked with the essentials we needed for our stay - shampoo, body wash, soap, coffee, filters, garbage bags, etc. The only issue we had was with the upstairs thermostat. The air conditioning wasn’t working upstairs. It was 83°. I was told it was being worked on and someone would get back to us. Not wanting to sleep in the heat again, we tried changing the battery in the thermostat and the AC did come on. The only issue was we weren’t able to see or control the temperature so it got incredibly cold inside. I let them know we were having the reverse problem now and they said they were sending a technician out. The tech was called to another job so issue wasn't fixed during our stay.