2/10 Terrible
Gia M.
11 jul. 2024
Overcharged
BEWARE if you wear makeup or spray tan...DO NOT STAY HERE!!! I just got charged $280 for "stained" sheets and towels. The washcloth I had didn't even look to be washed or any different then I left it. I don't even use bleach at home and I can get it out. They should've have no problem if they washed it right or had decent washing machines. They charged me on the 4th of July and I have called and left 3 emails to dispute this and I have heard nothing. I hate complaining but this is insane. If people are traveling to Nashville they usually get dolled up!! There's more... I also had a hard time getting into our VRBO...they said since I booked 3 months out my verification wasn't seen on their end because it was booked too far in advance...when I booked they gave me 24 hours to verify so I HAD to verify at that time and my team got in the home later because of it. The grill was also broken...they asked if I knew how to use it right...being a woman that was super annoying. It turned out to be the igniter... All in all, I was going to let those last two things go because I never complain but the overcharge on a holiday and the silence after the charge without me having to dispute is just straight rude. The area was nice though so if you find another VRBO around that would be a better bet.
Gia M.
Se hospedó 3 noches en junio de 2024