6/10 Aceptable
Diane M.
8 sept. 2024
No le gustó: Limpieza
Mix of good and bad
First the good:
- Location is great, walkable to downtown Napa restaurants.
- 3 bed, 3 bath is good for couples sharing the home.
- Kitchen had plenty of pots and pans, good for cooking. Grill was clean and worked well.
Now the not so good:
- Several maintenance issues. Duct tape holding up a bathroom fan, broken drain cover in shower. Visible wear and tear on walls. The smoke alarms went off our first night. Took multiple people to contact maintenance and get batteries.
- Issues with the cleaning crew: spilled soap in a bathroom, towels not evenly distributed throughout bathrooms, a back door was not fully closed when we checked in.
- Pool was not very clean. We didn't think the cleaning system was functional (it never moved).
- Description should be clear that 2 of the 3 bedrooms involved multiple stairs.
- Kitchen had no seasonings available. We had to buy several, and subsequently throw them out given the fines for leaving anything behind.
Overall, we chose this house for the location, number of bedrooms/bathroom and amenities. Given the price, we expected the house to be better maintained.
Diane M.
Se hospedó 5 noches en agosto de 2024