¿Hotel Emerald acepta mascotas?

No, la propiedad solo acepta animales de servicio.

¿Cuánto cuesta el estacionamiento en Hotel Emerald?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en Hotel Emerald?

Inicio de check-in: 14:00. Fin de check-in: 00:00. Aplica un cargo por hacer el check-in antes del horario establecido (sujeto a disponibilidad). Es posible hacer el check-in después de la hora establecida, en un horario limitado.

¿A qué hora es el check-out en Hotel Emerald?

El check-out es a las 11:00. Es posible hacer el check-out después de la hora establecida por un cargo (sujeto a disponibilidad).

¿Hotel Emerald ofrece traslado al aeropuerto?

Sí, hay un servicio de traslado desde/hacia el aeropuerto (previa solicitud). Aplica un cargo de USD 30.00 por vehículo.

¿Dónde se encuentra Hotel Emerald?

Este hotel se encuentra en Highridge, a 10 minutos a pie de El Centro Sarit y Centro religioso Oshwal. Centro comercial Westgate y UNHCR Kenya también se encuentran a 2 km (1 mi).

Hotel Emerald - Comentarios Actualizados, Precios y Fotos 2025

Información de la zona

Hotel Emerald se encuentra cerca del aeropuerto, en el área de Highridge en Nairobi. Centro religioso Oshwal y Teatro Nacional de Kenia son lugares culturales destacados, y algunos de los lugares cercanos donde se pueden hacer actividades incluyen Club de golf Kenya Railway y Club de golf Muthaiga. También vale la pena conocer Museo del Ferrocarril de Nairobi y Arboretum.

Visita nuestra guía de Nairobi

8/10 Bueno

Cliente verificado

Viaje de negocios

24 mar. 2020

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Very kind staff, nice, big rooms, good location in the Westlands. But the pricing policy in the restaurant is something you need to get used to. If you order a main course (500 - 900 KES), the waiter asks you wish side dish you would like to have (e.g. steamed rice, or naan), becuase you cannnot eat the main course without side dish. But be aware: the side dish is not included, you'll have to pay it separately. So, it turned out quite expensive for me, but the portions are large. And it tastes good!

Se hospedó 9 noches en marzo de 2020

8/10 Bueno

Nando

16 ene. 2020

Le gustó: Limpieza, servicio y personal, servicios

Interesting location close to shopping and entertainment, staff was very helpful

Se hospedó 1 noche en enero de 2020

8/10 Bueno

Jan, Berlin

8 ene. 2020

Le gustó: Limpieza, servicio y personal, servicios

The hotel is located in the very heart of Westlands which is a district with many bars and restaurants. Rooms are in the 6th and 7th floor of an office building. From the balcony of my room, I had a great view at the iconic One Place building. The room was very spacious and the bed was comfortable, but the furniture a bit run down. For 40€ that's totally fine though. I would rather classify it as 3-star.

Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Cliente verificado

31 dic. 2019

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Se hospedó 4 noches en diciembre de 2019

8/10 Bueno

Tracie, Philadelphia

26 dic. 2019

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Nice place. However a member of the staff has been stalking me since my stay. He must have went into the system stole my phone number. Messaged me on WhatsApp. Tried several times to become my Facebook friend. It’s stopped me from wanting to book here again. I liked the hotel and Location very much but he’s been a creep. I didn’t enjoy this. I think it’s rotten to have someone stalk you from a stay at their job.

Se hospedó 3 noches en octubre de 2018

8/10 Bueno

Ben

Viaje en grupo

8 dic. 2019

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Comfortable stay at a budget cost

Room was comfortable with fast wifi, however the power to the building turned off twice during our 2 day stay which obviously effected it; in addition, the hot water system needed to be turned on at the wall and so was also effected with the loss of power. The adjoining restaurant, Vista, was very quiet but the food was to a really good standard. I would very much recommend the cheese naan! Overall, giving some leniency to the power loss, I would recommend a stay at Hotel Emerald.

Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Ziphozihle

14 nov. 2019

Se hospedó 2 noches en noviembre de 2019

4/10 Malo

Cliente verificado

Viaje de negocios, Viaje en pareja

12 nov. 2019

No le gustó: Servicio y personal, servicios, condiciones de la propiedad

Location is good, hotel and food is good But room service is terrible No overhead shower and bathtub was slimy Towels were not well cleaned and air quality was bad Security was good

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

10 nov. 2019

Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

3 sep. 2019

Se hospedó 4 noches en agosto de 2019

6/10 Aceptable

Cliente verificado

5 ago. 2019

Se hospedó 2 noches en agosto de 2019

10/10 Excelente

Neil

24 jul. 2019

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Definitely recommended

Fantastic location and fabulous room. We stayed in a deluxe room that was incredibly spacious with a huge bathtub. The staff were exceptional and helped us organize ubers, gave us suggestions of where to go in the area and really went above and beyond. The owner was there and was incredibly friendly. We felt very at home. The location is walkable and felt very safe. We will definitely be returning.

Se hospedó 2 noches en julio de 2019

2/10 Terrible

Cliente verificado

Viaje de negocios

11 jun. 2019

No le gustó: Limpieza y condiciones de la propiedad

The pictures are not the real thing there. The furnitures are old and dated. The bathtub can’t fit a baby left alone an adult. The noise around the hotel is too loud cos of the club. I will not recommend this place to anyone.

Se hospedó 2 noches en junio de 2019

10/10 Excelente

maximus

15 may. 2019

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Safe . Great location . And value

Solo traveller from Australia. Great location and value . Nice and helpful staff . They gave me one of the best room Easy you can walk around in day time . And at night you are located middle of night clubs Great place for solo or family I’ll be back

Se hospedó 6 noches en mayo de 2019

8/10 Bueno

Cliente verificado

24 abr. 2019

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

I really enjoyed the Hotel and staff was excellent. The only aggravating thing was the card key for my room. It never worked and every time I came in I had to stop by the front desk and they had to send a member of the staff to let me in my room. If they fix this, I wouldn't have a complaint. Overall good stay though and is in a great location.

Se hospedó 5 noches en abril de 2019

8/10 Bueno

Cliente verificado

23 mar. 2019

Le gustó: Limpieza y servicio y personal

Se hospedó 1 noche en marzo de 2019

8/10 Bueno

Sanat

16 feb. 2019

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Trivsel resa

Toppenpersonal med god service och mycket vänlig .

Se hospedó 4 noches en febrero de 2019

10/10 Excelente

SASHA

8 abr. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Hotel Emerald

Good location in the Westlands area. Close to many restaurants, bars clubs and casinos. The hotel is based within a shopping complex on the 6th floor. Staff were friendly and helpful. The girl at reception helped book a day tour which included a tour to the National Park, Baby Elephant Sanctuary, Snake and Crocodile Park.

10/10 Excelente

Justin

5 mar. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Se hospedó 1 noche en febrero de 2018

10/10 Excelente

Cliente verificado

8 feb. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Good deal

Excellent staff very friendly. Was a manageable walk to the ferry

Se hospedó 1 noche en febrero de 2018

4/10 Malo

doug

6 jun. 2017

Le gustó: Servicio y personal

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Not worth the price

The pictures that are shown on websites must be when the hotel first open up. The rooms look nothing like the pictures and was quite dated. I checked in late, due to a late flight and when I arrived at the hotel ALL workers were asleep. Checking was painless and quick. Arriving at the room I found it to have outdated furniture and very dark inside. Lights were missing bulbs, the refrigerator did not work, mold was in every crack of the shower floor. Cable had limited channels. WIFI was so slow that I had to go into the hallway to use it. Breakfast was adequate. The big plus was all hotel workers and security were friendly and gave you a greeting when they saw you, so I had no problem with the staff. This is NOT a three star hotel and managment / owners should be ashamed to charge the prices they are charging. I would not recommend this hotel to anyone, and would never stay there again unless they upgrade the rooms.

Se hospedó 2 noches en junio de 2017

4/10 Malo

John

5 jun. 2017

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Hotel With Locked Fire Exits = Fire Trap

Terrible experience. Compensated only by the nice staff. I think they know the hotel is a terrible place and they try to please guests the best they could. The floor tiles at this hotel are stained everywhere. The safety standard is so poor this hotel should not be at Hotels.com. The Hotel starts at the 6th floor of a building... accessed only by an elevator.... the stairwell is locked.. Although there is a guard by the elevator door and the locked stairwell, I am not sure how he will react during an emergency like a fire incident. There is a separate emergency exit.. and that too is locked! and unmanned. Good forbids a fire breaks out.. I will never book at this hotel again and I will never recommend.

Se hospedó 2 noches en mayo de 2017

4/10 Malo

Cliente verificado

14 mar. 2017

Le gustó: Limpieza y comodidad de las habitaciones

フロントがチェックアウトの時に再請求を言われた。道がいのフロントから2回も夜中にあった！ミスが多いです。2度と行かない

6/10 Aceptable

Roy

4 ene. 2017

8/10 Bueno

Andreas

22 dic. 2016

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Praktisches Mittelklassehotel mit gutem Preis-/Leistungsverhältnis

Inicia sesión y ahorra desde un 10% en más de 100,000 hoteles en el mundo por ser socio.

Hotel Emerald

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Galería de fotos de Hotel Emerald

Opiniones

Servicios principales

Opciones de habitación

Abrir todas las fotos de Habitación doble Deluxe

Habitación doble Deluxe

Aspectos destacados

Abrir todas las fotos de Habitación triple familiar

Habitación triple familiar

Aspectos destacados

Abrir todas las fotos de Habitación estándar con 1 cama matrimonial o 2 individuales

Habitación estándar con 1 cama matrimonial o 2 individuales

Aspectos destacados

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Información de la zona

Qué hay cerca

Medios de transporte

Restaurantes

Información de la propiedad

Hotel Emerald

Idiomas

Servicios de la propiedad

Internet

Estacionamiento y transporte

Alimentos y bebidas

Restaurantes en la propiedad

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Información importante

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Otros nombres de la propiedad

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Opiniones de Hotel Emerald

Opiniones

Bueno

7.8/10

8.4/10

7.6/10

7.4/10

Opiniones

8/10 Bueno

Cliente verificado

Cliente verificado

8/10 Bueno

Nando

Nando

8/10 Bueno

Jan, Berlin

Jan

8/10 Bueno

Cliente verificado

Cliente verificado

8/10 Bueno

Tracie, Philadelphia