6/10 Aceptable
Christina M.
22 sept. 2024
No le gustó: Limpieza
Minimal
The unit is in need of a deep clean. Dusty with cobwebs on light fixtures. Outdoor patio was filthy stained my shorts from dirty chairs. Had someone’s dirty clothes under my bed. Walked from bathroom to bedroom with no socks and had black feet. Kitchen had random stuff not fully equipped if planning to cook a full meal. Had issues with washer and dryer. Washer was full of dirty stagnant water. Maintenance did come to fix it with permission while we were out and used our towels to clean out the tub of the washer and then put them in the dryer. The dryer was overflowing with blue lint which then discolored the towels. Lint left all over the floor . Also Following the maintenance visit the guest bath tub was partially full of dirty water and had a hair tie with hair floating in it with same nasty debris that was in the washer. I had to drain and clean the tub and sweep up the lint mess. Washer and dryer could not be used during our stay. Had multiple communication through text with Vacasa as well as calls from maintenance. Conflicting information provided. Text message asked that beds be stripped at time of check out while instructions in the unit said not to strip beds.
Overall not a good stay specifically wanted to cook and do laundry for my son who is attending college nearby and could not do either. Guest should not have to clean upon arrival . Also four towels for three people for four days just didn’t cut it especially when two of them were used my maintenance.
Christina M.
Se hospedó 3 noches en septiembre de 2024