We stayed in the house over Christmas as an overflow to a family gathering basically down the block. That was super convenient, as we could walk back and forth in no time. The house was spacious, clean and welcoming. The tea and coffee were an added nice touch, and the popcorn and cookies were a nice surprise! As some other reviewers noted, we too had some trouble with the front door lock. Thankfully, we were able to get into the house when we first got there, but after that, even with several of us trying, the lock would just not function properly. Sarah (the manager) was super receptive, and re-set the code but still, trouble…… She admitted the lock is fussy. It wasn’t a huge deal since we just went in and out of the garage, which was easy enough to do with an access code there which worked without any problems. Sarah was very communicative even over the Christmas break, so we were thankful for that.