Unfortunately, this was our only choice of hotel in Mirebalais and we needed to be in the city for 2 nights in order to access the University Hospital. We occupied 2 of 3 occupied rooms; the entire hotel was vacant otherwise except for staff and guards.
There is no hot water at all in the guest rooms.
We had to change rooms after checking in and requesting our non-flushing toilet be repaired. A hotel employee supposedly fixed this toilet as well as installed a light bulb in the otherwise unlit bathroom. Upon our return to the room after 2 hours, the bathroom floor was a pool of water. Thus, we changed both rooms, the other room originally assigned to us had a very loud water draining sound as well as a poorly functioning a/c.
The second set of rooms assigned to us still had the draining water sound (much like a waterfall outside our windows) which were between the head of the beds in the rooms. Upon awakening, there was a pool of water inside the bedroom of one room, seemingly coming from the ceiling by the windows.
The second night, the sound of frogs outside our windows (which were shut as much as possible) and the waterfall sound made sleeping even more difficult.
We ate breakfast (good & included) at 7:30, day of check out. We needed to pay for the meal the previous night which we had put onto our room charge, but no one was available at 8 am in the office as we were leaving.
We tried to cancel the room reserved for the 3rd night at 8 pm or 46 hours prior to stay, but...