6/10 Aceptable
Robert S.
15 sept. 2024
No le gustó: Limpieza
Beautiful House and Location ...........But!
A beautiful house and location spoiled by arriving to a dirty house that had not been cleaned. Muddy footprints across the floor, floors generally dirty enough to make your socks black, dirty showers, coffee maker filthy, trash can in kitchen filthy, grass not cut etc. Vacasa truly failed here, shortly after check in, I got a lovely text from McKayla advising that she would be our local rep for the trip. Followed directions and texted her with the issues with the condition of the house and heard nothing. Texted Amber who was also on the text as a backup and headed nothing from her until we actually called the number at which time she did t answer but texted back. Finally did have someone come by and mop the floors. We have rented many vacation homes over the years, and this was by far the worst experience we have had. Hopefully the owners of this beautiful house think strongly about who they have managing their home!
Robert S.
Se hospedó 2 noches en septiembre de 2024