We booked this hotel as part of the 'Re-deemed Night' loyalty program at Hotels.com and definitely got great value for money. The Manager (Mr Adham Shareef) looked after us very well by allowing us an early check-in, which even included complimentary buffet breakfast! Similarly on leaving day, we were also given a late check-out. The room itself was of a decent size, suitably decorated and had good internet. In our opinion though, the best part of this hotel is that breakfast (which was very tasty and varied), and the 24 hour shuttle service is provided at their main 5 star hotel (Makarem Umm al-Qurra) right in front of this building. So, you can enjoy some 5* facilities at economy price.
For areas to improve, we suggest that they replace the bed mattress as it was a little too firm to comfortably sleep on. Also, in the bathroom the drain needs unblocking and towel hangers were loose and requires fixing.