We ended up spending most of the evening upstairs because it was too cold on the main floor for our 1 year old grandson.
If it takes that long to heat up the floors, you really should come and turn the heat on 12 hours or more before your guests arrive. The thermostat said 59° when we got here and did not warm up until the next day.
There was black dog hair everywhere. Even on our plates when eating. It is all over 2 of the beds, some of the blankets, all the pillows in the game room, it was so bad I had to wash blankets so we could use them. Clearly the cleaning deposit for pets is not getting put to good use. My husband went out to scrape the snow off the sidewalk and deck, he had to clean up dog poop off the deck. This is a health concern because our grandson wanted to make a snowman in the snow, now we aren't able to do that in case there is more.
Two of the bathrooms have black mold on the shower curtain.
The water clearly should not be drank, it has a brown grey tint to it so we tried to use the water from the fridge. The filter light reminder is on, so that needs replaced. The water coming out of the fridge is so slow, it takes several minutes just to fill up the kettle for tea.
The hot tub has grass and pine needles all over in it and the filter cover was disconnected and floating in the tub.
I don't like leaving negative reviews, I hope the owners see this review and reach out to me. Your property is NOT being taken care of.