4/10 Malo
Karen Pamela
Viaje familiar
25 jul. 2024
No le gustó: Limpieza y servicios
The view is breathtaking and located on the beachfront, however the beach is very dirty and never cleaned. Very conveniently located as the dolmus ( local bus) stops right outside and they are very frequent ( approx every two minutes) The food in the hotel was tasty and plentiful. The food was mainly Turkish cuisine which we both love however this may not be suitable for the average Brit. The rooms were cleaned, however the cleaning was well below standard.One day we returned to our room and the door was left wide open (this was done by mistake as a doorstopper had purposely been left under the door) This shouldn’t have happened as all our belongings could have been taken. My mum complained to reception but the receptionist simply said ‘in my opinion nothing will be taken’. Turks in the hotel get glass cups, and British are given plastic. On the last day they claimed we had an outstanding bill from Libertys next door which wasn’t the case as I’d already paid. After a heated argument with my mum the staff apologised and said it had been paid. We were called to reception one day and the cleaner had taken photos saying our bed linen was dirty so they were trying to charge us for it which was really intimidating!! The negatives certainly outweigh the positives. Big thanks to the bar man with ginger hair deserves credit really polite and hardworking.
Karen Pamela
Se hospedó 17 noches en junio de 2024