Overall, I’d use the word, “fine.” Positives first, plenty of room for the family to spread out, sleeping rooms were great and overall, we enjoyed our stay. When we had issues, the property manager was fantastic. After having to navigate the call center, via text, to get a call from Myles was fantastic and we had a great conversation. Property was decently stocked with supplies to begin the stay.
Opportunities: I don’t believe the guests before us took very good care of the property. There were clearly dirty dishes that had been put away (took photos of each occurrence). Food left on bowls, ice cream scoop was caked in chocolate and stuck to the drawer liner, etc. Would believe the cleaning crews aren’t verifying cleanliness of stores dishes. However, we found a black/brown stain on the door to the garage, long black hairs on clean towels/wash clothes. Heat to the pool/hot tub wasn’t working but was corrected quickly. Freezer door was damaged but again, had a maintenance guy out the next day. While wasn’t totally solved, they cared enough to send someone out to try to correct it.
Overall, it was “fine” and adequate. We enjoyed our stay, Myles was good to deal with once we were able to get thru the call center. This is clearly a rental home (wouldn’t believe the owners stay here at all), which is why we’re on the site, just some minor correctable issues that were dealt with quickly.