2/10 Terrible
Paige P.
29 ago. 2024
No le gustó: Limpieza
Do not stay here
We were really disappointed with our stay in this home. The pictures in the posting do not represent the state of the home. The outdoor area was filthy and unusable, which was the primary reason we booked this stay. The house itself was dirty with cobwebs hanging from the ceiling and thick dust on the ceiling fan, among other places. There were ants in the kitchen, crawling on the countertops. We needed towels to shower and there was nothing set out for us. We found them in the dryer, still damp. The towels are stained and need to be replaced. The house itself is run down with stains on the carpet and a musty smell. We reached out to Vacasa, who manages this property, immediately after checking in and still have no resolution 48 hours later (after checking out). We are hoping VRBO can address our poor customer experience and ensure this doesn't happen to someone else in the future.
Paige P.
Se hospedó 2 noches en agosto de 2024