2/10 Terrible
Kendra B.
3 sept. 2024
No le gustó: Limpieza
Disgusting
We arrived to the property at 4 PM and our parking instructions were not communicated properly so I reached out to the property manager, and he let me know where to park. Upon entering the unit, there was trash everywhere, the bed was not made and had dirty linens on it, and the floor was full of dirty towels. There was a condom wrapper in the trashcan and a pair of dirty underwear by the television. There were big balls of white what appeared to be pet hair all over the place. I had to reach out to the manager and then I had to leave the property for another hour and a half so they could come and. “Clean” The place was still not clean and we were unable to sit down or sit our belongings anywhere without having them covered in pet hair. I Took pictures of everything and I have many pictures to prove this and I would not rent this unit or from this company again. The property manager did offer to refund the cleaning fee. I really wish I could attach photos to this review. I have used Vrbo many times in the past and I have never had such a terrible experience.
Kendra B.
Se hospedó 2 noches en agosto de 2024