6/10 Aceptable
Barb P.
11 ene. 2025
Le gustó: Limpieza
Wonderful views & decor in an older home
We were supposed to stay 4 nights but were told to evacuate for the last 2 nights due to the LA wildfires, and we are waiting for a refund for those 2 nights as we had to pay for extra accommodation. Of course this was unforeseen and no-one’s fault. The host: Brooke from Apollo Getaways was incredibly good with communication. She tried hard to resolve a number of issues (see comments below) and was always courteous and kind.The house: Beautifully decorated with fabulous views in a lovely, quiet, safe area. Very spacious and lovely living and bedrooms. Super comfortable beds with generous linens and towels. The kitchen hasn’t been renovated and needs major upgrades to get it up to standard to match the rest of the house. Not working or missing: No helpful manual or instructions about the house (so we had to keep contacting the host for help and felt bad doing so). No hot water at all in the kitchen. Hot Tub didn’t heat above 83 despite the pool man apparently repairing it (big disappointment for us as this was one reason we chose this house). No pool towels. No teatowels. This feels like a new listing and just needs some attention to detail to make it fabulous. It has so much potential. Despite what was missing we would stay here again and were disappointed our time was cut short (but so thankful to be safe and that the house also was safe)
Barb P.
Se hospedó 4 noches en enero de 2025