4/10 Malo
Alexa W.
31 dic. 2024
Pretty property, rude hosts
The pool was a huge letdown—so dirty it couldn’t be used. There was a grimy film across the surface, full of bugs, and we ended up having to clean it ourselves, including setting up the robot cleaner to tackle the bottom. The so-called "water slide" was just a regular slide you had to spray with a hose to make usable. As for the annexed pool house rooms, they were musty and far from inviting.The biggest issue, though, was the host's lack of professionalism and diligence. When we arrived, two trash cans were at the end of the driveway. By day two, they were gone. On the morning of checkout, the instructions asked us to place the trash in those cans—except they were nowhere to be found. Three doctors, a software engineer, and a lawyer spent way too much time hunting for trash cans that didn’t exist.We reached out to the host to let them know, but it took four hours for them to respond—well after we’d checked out. When they finally did, instead of acknowledging the situation, they accused us of lying about not finding the cans. Really? We followed every other checkout task, but somehow skipped the “easy” one on purpose? It’s far more likely the neighbors moved the cans on day two, and the host didn’t bother to check before blaming us.The host’s unprofessionalism and lack of accountability turned an already subpar stay into a frustrating experience. I wouldn’t recommend this property unless you enjoy cleaning pools and being falsely accused.
Alexa W.
Se hospedó 2 noches en septiembre de 2024