They did not inform me of the location until a few hours before I arrived, and it was further from the airport than I expected, with 40 pound cab ride each way (taxi cabs around Heathrow area are horrendously expensive even for short distances). We you factor in two way taxi and tip, then it would have been cheaper and more pleasant to stay at an official airport hotel, with access to the much cheaper Hoppa shuttle (6 pounds) which only serves hotels in the area.
Numerous problems with the room, let me count the ways:
Going up steep staircase with a lot of luggage, there was no lift nor elevator
Room was cold even with heater on maximum, somebody had left the window open in late December and the room was freezing upon arrival and hardly warmed up even after turning the heater on.
Towel heater did not work.
No tea making facility in room ...iron was provided which i did not need (am i supposed to iron my tea bags?)
TV in room had no remote, could not be turned on, not even sure if it was connected to anything.
Bedside lamp did not work.
No soundproofing so airport noise was loud (an official airport hotel would have soundproofing)
Bed was a bit small even for queen size
Gravel driveway and broken concrete path made it difficult to get my bags in and out from the street, ledges at the bottom of the doors did not help either.
The steep stairwell was unlit when we arrived, which is rather dangerous to navigate the step stairs. There was a light switch at the bottom
