4/10 Malo
Stephanie P.
2 jul. 2024
Le gustó: Limpieza
Did not meet expectations specifically inquired about prior to stay!
We were all inconvenienced and let down upon arrival to find that there were not the adequate amount of queen size beds as what our group was promised. Two of us specifically asked our host(s) via message before our trip to insure there would be 3 queen beds along with one king. The host assured both of us that they did have our needs in beds on the property! I messaged the host after arrival and after a very extended amount of time, she said one of the queens was in the sectional couch (previously stated it was in the bunk room). I immediately went to look, and NO bed in the couch. I responded to let the host know. Lack of communication was overwhelming and frustrating to say the least! After several more hours went by, they say there would be someone at the property to set up the queen bed the next afternoon. Nobody ever showed up and I let the host know upon departure. The house was nice and in a good area. Two of the toilets had minor problems that we fixed. If I don't receive part of my money back (for the couple's portion who had to find another place to stay) I will be furious!
Stephanie P.
Se hospedó 2 noches en junio de 2024