2/10 Terrible
Tiffany A.
25 nov. 2023
No le gustó: Limpieza
Cancelled on me same day!
I had our family trip planned to Las Vegas for Thanksgiving since July. I searched several properties to find one that would work for my wheelchair bound handicap family member that needed a bedroom on the downstairs floor. When I found this one, I booked it immediately. I spoke with the property manager and she knew we were coming for a family event and knew I had a handicap family member. Again, I had this booked back in July. The morning we were due to arrive in Las Vegas (Nov 22) I logged in to see if she had sent me check in information, but instead I found out that she canceled the reservation that morning. She didn’t even bother to send me a message or let me know. If I wouldn’t have checked, we would have arrived in Las Vegas with no place to stay. Me, my husband, our three children, my 70-year-old mother and her paraplegic boyfriend would have been stranded. Not to mention it was F1 weekend, and most hotels were booked or completely overpriced, especially at the last minute. I reached out and asked her for at least an explanation and still have had no response. I can’t believe Vrbo lets somebody like this rent through their website. A complete disgrace.
Tiffany A.
Se hospedó 7 noches en noviembre de 2023