4/10 Malo
Jamie S.
14 abr. 2023
No le gustó: Limpieza
Beautiful Disappointment
The trip would have been perfect if we didn't get an infection from the hot tub. I would say I am a reasonable person. The floor creaked that I found endearing for a log cabin. Lots of room and plenty for the kids to do. It was what we wanted! Sunday night we finally decide to us the hot tub. We noticed that the water was cloudy and we didn't really get any bubbles. Didn't think anything of it though until the next day and I have big puss spots all over my body! Both myself and my friend got them really bad. The kids didn't have a reaction, luckily! When we left we had to send the management company what we noticed was wrong so we didn't get charged anything. In that list we told them about the hot tub. They asked if we contacted maintenance and didn't know they had one, so we said no. We followed up with a more in depth email about what our doctors told us we had and they specifically said it's from hot tubs. the management company never responded to us. We are very disappointed that the management company is not taking ownership to not cleaning the hot tub PRIOR to us getting there. We asked for them to help us understand there process and see if there was something we should have been doing while there, but we got crickets, so now I am forced to write this review and give the house a low score. I wish they paid more attention to details and would have at least communicated back to us.
Jamie S.
Se hospedó 5 noches en marzo de 2023