4/10 Malo
SunJae H.
28 jul. 2023
No le gustó: Limpieza
One of the worst experiences at Tahoe area
I have many things to complain with my stay..
First of all, when trying to check in the house, the keypad didn't work and I had to hold on my phone speaming with the property management team for over 20 min with three kids and an old lady over 70 years old.
Second, once got into the house, I encountered over 30 wild ants in front of us. I had ro amke another phone call and the personnel showed up after three hours after my family checked into the house.
Third, the internet connection went in and out and it didn't get fixed until third night of my stay and my group had only one single 'Netflix night' out of three nights stay. (The IT personnel was informed of the internet issue and didn't show up until the 3rd day)
Forth, the house had very poor A/C and we had to open all windows and keep all the fans on all the time.(the tempertaure on the thermostat was 80 on aberage)
Long story short, I recommend all familes to stay away this property.
The photos shown on the website had gaming tables and the real world was they were covered with all spider webs and my kids couldn't even play a single game.
I have been to the Tahoe area almost 20 times and this house made it the worst ever.
SunJae H.
Se hospedó 3 noches en julio de 2023