Warwick Affiliate en L'Arenas

“It was a terrible experience, very unpleasant. A robbery. We arrived, and they gave us a room that was not for disabled people (although it had been requested in advance). The staff gave us a room without air conditioning, and they knew in advance that it would not work. As it was late, we could not look for another hotel. Afterwards, the attention given to the case was terrible, with no one responding. Everything was very bad. I hope they improve their ethics and service level; they left the...