2/10 Terrible
Stuart
Viaje de negocios
14 nov. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
I've never written a review but I'm a bit annoyed!
Firstly, good point: The main building looks lovely!
Bad:
I'd describe this staff at the hotel as "Clicky & Unhelpful"
3 of the 4 people I met\dealt with I would describe as not very nice, unhelpful and rude.
The highlight of my stay was the when I arrived for breakfast and was rudely told I was 7 minutes early (breakfast starts at 7:30!)
I apologized and suggested that maybe I could just sit and wait, the reaction was if I had asked the her to give me a hand job right there and then!
I was allowed to sit down in the completely empty restaurant whilst the lady stood in the corner watching me. It was a bit weird and uncomfortable.
Then at 7:30 on the second, she came over and sarcastically said, "Now I can take your order".
Very strange.
The place seems to be run by moody "Karens".
To top of my stay, I've been trying for several days now to get a receipt for the night. 2 emails and 3 phone calls and it seems like an impossible task. Every phone call, I'm told that the relevant person isn't in and I'll have to wait.
Its JUST A RECIEPT!
Saying all this, maybe I caught them on an off day, would I go back? Nah.
Stuart
Se hospedó 1 noche en noviembre de 2024