The experience overall was great! I can’t think of anything really to complain about, except some of the games missing pieces. TurnKey also set the expectation of a possible early check-in/late check-out but not knowing until 24 hrs. before, and then saying it’s not possible (which I don’t know why—an hour later check-out would’ve been nice & I didn’t see any cleaning/maintenance people waiting for us upon check-out). Also, there’s central fan & heat, not central AC. The loft (w/bunkbeds) has portable AC hooked up to the window—but each room had a fan so it never got uncomfortably hot. The rental also shares a wall w/a neighbor, but we didn’t have any problems (though it would’ve been nice to not worry & be as loud as we want). However, everything else was great & I’d recommend this stay. Check-in process was seamless. TurnKey e-mailed & texted a few times prior with location directions, key code info, answered all of my questions promptly (except for 1 about internet speeds that took 2 weeks to answer & I had to follow up—some of us had to work @ the rental). The rental had everything we needed & pretty much fully stocked: kitchen appliances, dishes/utensils, foil/ziplock, electric outdoor grill, extra bed sheets, abundance of towels/pool towels, detergent/dish soap, washer/dryer/dishwasher, etc. Rooms/linens looked clean. They should update the loft bunks b/c 1 adult (maybe 2) can fit per bunk (better than pictured on Vrbo). The loft is geared towards kids, which our 10yr. old loved. Pool access was great, we used it twice. 10-15 min. from beach, Safeway, & zip-lining/aerial adventure park which was extremely convenient. There’s also a 3 mile-ish mountain biking trail nearby which was fun to run (it would’ve been cool if there were bikes available in storage)! Upon check-out, they ask you to run a load of towels which we had no problem doing. Overall I’d stay here again!