8/10 Bueno
Mark K.
1 dic. 2024
Location, Location, Location
We spent 5 nights over the Thanksgiving Holiday and overall enjoyed the stay. The location is what sold us. The views from the back deck are spectacular.
The unit itself was comfortable but has some deferred maintenance that absolutely needs to be addressed. Part of the draw to this location was that it advertised a gas fireplace. It did not work the entire time we were there. They did send out a maintenance tech but he indicated that they have been having issues with the fireplace for sometime which make me wonder why they have taken care of the issue. It was a HUGE NEGATIVE as it was an absolute must for us due to the time of year. We were extremely disappointed.
The plumbing from the upstairs master bathroom had a fairly good leak which dripped into the leaving room area. Once again we called maintenance and they come out but said they could not do anything do to it being a 'Holiday Week'. Kitchen faucet was not only loose but swiveled to such an extent that you have to hold it down with both hand to turn the water from hot to cold. The RFID key that needed to be used to access the pool was not working. We asked if they could reprogram but were told by maintenance that they would request. He also said the pool was closed but that was not the case. We walked by several days only to find out it was not only open but recently remodeled.
If it had not been for the fireplace not working I could have easily overlooked the other misc setbacks...
Mark K.
Se hospedó 5 noches en noviembre de 2024