8/10 Bueno
Lisa
Viaje en pareja
15 ago. 2025
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was beautiful! So close to city center but you would never know it as it is built in the landscape and looks like a private tropical retreat
The staff could not do enough for you and very notable that they cared about every experience
The food was spectacular. We had breakfast lunch and dinner there. Our group did the wine pairing 6 course dinner. Do not miss this but skip lunch and go hungry. The meal and wine selection was to perfection. The bartender complimented each portion of the meal with a beautiful description of each wine with its origin! Just amazing!
I highly recommend the seamstress to make you or a loved one something special. I had them make my son a shirt and I just showed her a picture of him!! It was a perfect fit. So special!
We also had our laundry done and I would highly recommend that if you have a lengthier stay
A few things that could improve
- outside our boutique room 108 early morning was the employees starting their day just gathering and talking but woke us up. They were doing nothing wrong and unaware of their conversation waking us
It was also the spot if some power washing cars and whatever other items and that started at 6 am.
The evening receptionist caused confusion ever transaction. She actually forgot to check us out and called us and asked us to turn around and come back. If you know the traffic to airport in Kigali you will know that is not a request to be making. She needs more guidance as she is in training
Great stay!
Lisa
Se hospedó 4 noches en agosto de 2025
