8/10 Bueno
Ryan M.
16 dic. 2024
Le gustó: Limpieza
Very Disappointing Experience
We stayed at this property for the Kiawah Marathon. When we checked in, we notified to local contact that we could hear a low battery chirp from a smoke detector in a locked closet. We were assured there were no smoke detectors in the closet, and that we could remove the smoke detector batteries from the other units. The local contact was “off island” and maintenance manager was on vacation so they were unable to assist. We notified the local contact again that the sound was coming from the closet. We couldn’t sleep at all that night due to the constant chirping. We did not hear back until the next morning when the local contact informed us that there was an old smoke detector in the closet and that we could use the hidden key to open the door. This information could have easily been communicated the night before, or the local contact could have come to the property to take care of the issue. This was the worst experience I’ve ever had at a property.
Ryan M.
Se hospedó 3 noches en diciembre de 2024