¿Hay alberca en Serene Kandy?

Sí, la propiedad cuenta con 8 albercas al aire libre y chapoteadero.

¿Cuánto cuesta hospedarse en Serene Kandy?

Al 20 oct. 2025, los precios encontrados para una estancia de 1 noche para 2 adultos en Serene Kandy el 21 oct. 2025 serán a partir de MXN$1,580, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

¿Serene Kandy acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Serene Kandy?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en Serene Kandy?

Inicio de check-in: 07:00. Fin de check-in: 23:30. Es posible hacer el check-in después de la hora establecida, en un horario limitado.

¿Serene Kandy ofrece traslado al aeropuerto?

Sí, hay un servicio de traslado desde/hacia el aeropuerto (previa solicitud). Aplica un cargo de USD 80 por vehículo.

¿Dónde se encuentra Serene Kandy?

Este hotel se encuentra en el centro histórico, a 10 minutos a pie de Kandy Viewpoint y Monasterio Malwathu Maha Viharaya. Parque de Gales y Torre del reloj de Kandy también se encuentran a 2 km (1 mi). Estación de tren de Kandy se encuentra a 21 min caminando.

Serene Kandy - Comentarios Actualizados, Precios y Fotos 2025

10/10 Excelente

Grady

Viaje en pareja

11 sep. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Great place to stay in Kandy! Rooms are clean, comfortable, and shower is great. Staff are true professionals and definitely want you to have a great stay. Hotel is perched atop hill just outside of town. Plenty of nice restaurants nearby and the town is a nice 20 stroll down the hill. Staff hooked us up with a great driver for day trip to Sigiriya. Great place to stay!

Se hospedó 3 noches en agosto de 2025

8/10 Bueno

Trenton

Viaje familiar

25 jun. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Recommended - Serene Kandy

Enjoyed out stay at Serene Kandy. The hotel was quiet and the rooms don't really have a view (or at least our didn't). Here are the positives - super friendly and welcoming staff. Spacious and comfortable room. Great pool area. Universal power points and plenty of them. Delicious and quality breakfast. Some opportunities for improvement - ironing boards in the room, more water for guests and the cost of the breakfast is a little on the expensive side.

Se hospedó 1 noche en junio de 2025

6/10 Aceptable

nerina

26 feb. 2025

Le gustó: Servicio y personal

Se hospedó 3 noches en febrero de 2025

8/10 Bueno

Mads

21 feb. 2025

Se hospedó 5 noches en febrero de 2025

6/10 Aceptable

Ishbel

Viaje familiar

6 feb. 2025

Le gustó: Limpieza

Ridiculously expensive room

Hotel was fine but we were hugely over charged for our room compared to what our children and partners paid for their rooms - such a huge difference in price for 2 different room categories. We paid 350 usd for 2 nights for massive room which we didn’t need and no breakfast and the other 2 double rooms which were very nice only cost 150 usd for 2 nights including breakfast which was a much better deal. On asking the hotel to move us to a double room they refused this although we saw on the internet that there was availability and at a much reduced price compared to what we paid. We felt cheated with the price we had to pay for our room and would definitely not recommend people to book the room for 4 people if only 2 need a bed. Otherwise the pool area was nice and double rooms were good standard. Hotel seemed to be empty apart from us which is another reason we cannot understand why we had to have such a huge and expensive room. Breakfast was not very nice at all although the staff did their best. We think everything was done in a microwave. Will definitely not be going back to this hotel ! If only they could have shown some goodwill .

Se hospedó 2 noches en febrero de 2025

10/10 Excelente

keith

1 oct. 2024

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.

Se hospedó 1 noche en septiembre de 2024

10/10 Excelente

Ganesh

Viaje en grupo, Viaje de negocios

9 sep. 2024

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top

Se hospedó 3 noches en septiembre de 2024

10/10 Excelente

Barry

24 mar. 2024

Le gustó: Servicio y personal y condiciones de la propiedad

Excellent hotel, staff couldn’t do enough for us. Good value too as when booking I understood it was a room only deal but it turned out to also include breakfast and evening meal so it worked out at just £35/night each. Would definitely stay here again! 👍👍👍

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Dylan

16 jul. 2023

Le gustó: Limpieza y condiciones de la propiedad

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Cliente verificado

Viaje en grupo

31 ago. 2019

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Unwelcome, down the road and someone has a key!

We booked Serene Kandy despite some of the reviews on here. We are aware that we are travelling in low season and hotels are not at capacity. We had booked a room in the East Wing and so arrived there. There was a reception, closed, and a security guard who told our driver that we were not expected and to go away. We had not realised from booking that the East Wing is an entirely separate building down the road. We persisted and went to main hotel reception, where again they told us they had not got a booking for us. Finally they gave us a room, back in the east wing, which wasn't ready. We did not get any information - wifi password, bottled water etc. Dinner, breakfast and the pool were in the main wing, a 3 minute walk down a very dark, windy road where traffic goes fast. It gets dark at 6pm and we felt uncomfortable. They reluctantly offered to pick us up in a tuk tuk (heavy rain) but this service was not offered again. We had booked dinner and it must be said, food was amazing. However, be aware that drinks (including water) are extra - they kept bringing us more and then charged us. We accepted all of this, however, at 1.30am on our final night we were awoken by a very large party in the lobby of our wing. After a while, our door was unlocked from the outside. Fortunately, we had the security chain across, but it is unacceptable that someone else was given a key to our room, potentially putting two solo females at risk.

Se hospedó 2 noches en agosto de 2019

10/10 Excelente

Cliente verificado

18 ene. 2019

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Recommend

Good hotel and in hilly area of Kandy. Restaurant was also good. Road was busy enough that we could just hail a tuk tuk for 300rup into Kandy Center.

Se hospedó 1 noche en enero de 2019

8/10 Bueno

Cliente verificado

20 dic. 2018

Le gustó: Servicio y personal

No le gustó: Comodidad de las habitaciones

Needs improvement in room maintenance. Telephone not working, set top box not working, remote not working

Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Soeren

2 feb. 2018

Le gustó: Comodidad de las habitaciones

Se hospedó 2 noches en enero de 2018

2/10 Terrible

Cliente verificado

1 feb. 2018

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Not a 4 star hotel..very disappointed

My partner and I stayed at the hotel for 2 nights and we were very disappointed as it is not a 4 star hotel as stated and not close to any attractions. In our opinion it is a basic b&b place which we would probably rate a 2 star. The hotel is situated quite high up the hill so it is not as close to the temple of tooth or the lake or Kandy town. The bathroom was all clogged up and it was the same in another room we were moved to on our second day. Bedside mats were towels which looked like they were not cleaned. The drivers who work for the hotel are utterly expensive so don't be fooled to book tours with them. Breakfast was basic but dinner wasn't great at all. Staff are very friendly and helpful.

Se hospedó 2 noches en enero de 2018

8/10 Bueno

Ajit, Colombo

30 ene. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Take Care to avoid injury

As soon after checking in,we were guided to our room and on entering through the Doorway, I knocked my Leg .on the corner of the Bed ,which is quite sharp edged,resulting in my skin coming off. The cause of this happening is because the Mattress is about 6" shorter on the Left side,Right side and from the Foot of the Bed. The Hotel should warn the guests accordingly or fit out the Beds with Mattress to fit the framework. The Manager and Staff immediately got me Ice to apply on the wound and thereafter rendered First Aid.

Se hospedó 2 noches en enero de 2018

10/10 Excelente

Raman

8 ene. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Serene grand

Awesome. Great location. Scenic view. Nice comfy rooms

Se hospedó 1 noche en enero de 2018

8/10 Bueno

Nick, perth

6 ene. 2018

Le gustó: Limpieza y comodidad de las habitaciones

No le gustó: Servicio y personal

Nice hotel

Charged for beers from mini bar that weren't there to begin with

Se hospedó 1 noche en diciembre de 2017

8/10 Bueno

Cliente verificado

29 dic. 2017

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Do it

Nice and clean. Monkeys on the balcony which was awesome. Breakfast was nice only because the had an omelett guy. Would stay again.

Se hospedó 2 noches en diciembre de 2017

8/10 Bueno

Michael

24 nov. 2017

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Good stay in Kandy

Attentive staff, good food

Se hospedó 3 noches en noviembre de 2017

6/10 Aceptable

Traveller, USA

5 nov. 2017

Le gustó: Limpieza y servicio y personal

Not as bright as 4 stars, but good for a night

he hotel definitely should be categorized as three-star. The rooms are clean and comfortable, but completely outdated. I stayed in a deluxe double room and it was nothing fancy. The walls, ceilings, and floors are not soundproofed. You can hear EVERYTHING from other guests, the restaurant, and staff. It seemed like they were constantly moving furniture above me and you hear the regular slamming of doors. I had a mountain view of the building next-door under construction. The rooms aren't sealed very well. There was a large gap under my room door (I put a towel to block bugs coming in) and gaps in the sliding glass doors. They don’t provide face or hand towels. I had to request when I first arrived and only got one in the two nights that I stayed. They don’t have duvets or comforters. You’re only left to cover with the bedsheets. I agree with the previous guests, the layout is bazaar. On the plus side, the breakfast and dinner buffets are good. However, the food is only warm and not hot. And the staff is friendly enough.

Se hospedó 2 noches en octubre de 2017

8/10 Bueno

Scott, American living in Singapore

20 oct. 2017

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Fairly priced hotel with mountain view of Kandy ci

My wife and I stayed here for two nights. We were not sure what to expect, but it ended up being a great place to stay. The staff and the manager did everything they could to make our stay comfortable and enjoyable. They also provided an awesome driver who made it very easy for us to visit all of the sites/activities that we hoped to see. If I had to suggest one thing that I think could be a bit better, I would say the food. It was certainly not bad, but it could be better. About the same as other places I have stayed in Sri Lanka. Overall, I feel good about the room and the service we received. I think the hotel is reasonably priced and it is worth a stay if you are staying in Kandy for a couple days.

Se hospedó 2 noches en octubre de 2017

4/10 Malo

Chris

10 may. 2017

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Dreadful service!!!!

I stayed in seven different hotels during my time in Sri Lanka and the Serene Grand was the worst. The bathroom was crawling with ants when we arrived meaning the overall cleanliness was poor. The service was even worse. The internet in the hotel was down so i asked at 8am if it could be checked, by 3pm it was still down and i was told it would be back up in half an hour. An hour later it was still down and it took another hour for them to deliver me a dongle. I was told my laundry would be ready in the morning and again at 3pm I had to ask where this was (the reaction suggested they had completely forgot about it). I was told it would be ready by 4pm but again when i asked i got a surprised look. I came back from dinner at 8pm and the laundry still hadn't been done. If you ask for the staff here to help then you will be completely forgotten about within minutes (and the hotel wasn't even busy).

4/10 Malo

Andrew

24 feb. 2017

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Disappointing stay due to overbooking by the hotel

The hotel and room itself was lovely and couldn't be faulted. However, on arrival we were told they only had 1 room left despite having confirmed and paid for two. This meant two of our party were relocated to the Serene Garden down the road. Not a good experience when travelling together. The room at the Serene Gardens was foisty and dingy / not st all what we had booked. Their staff were also unlesssnt and quite rude. Such a shame!

10/10 Excelente

Mette

9 feb. 2017

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Skønt hotel !

Vi sov en nat på Senere Grand og det var skønt. Vi ankom lidt sent efter en laaang dag, og vi fik roomservice, et dejligt bad og ellers slappede vi bare af resten af aftenen. Skønt hotel, der var super rent og pænt.

10/10 Excelente

Kathy, Texas

3 feb. 2017

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Recommend for your stay in Kandy

My husband and I thoroughly enjoyed our stay at the Serene Grand Hotel. We had a balcony to the front and each morning the monkeys would come to visit. The bed was comfortable, room was large and clean, and the location was convenient. I would recommend this hotel for your stay in Kandy.

Serene Kandy

Elige las fechas para ver precios

Galería de fotos de Serene Kandy

Opiniones

Servicios principales

Opciones de habitación

Consulta la disponibilidad para estas fechas

Abrir todas las fotos de Super Deluxe Single - Main Wing

Super Deluxe Single - Main Wing

Aspectos destacados

Abrir todas las fotos de Super Deluxe Double or Twin - Main Wing

Super Deluxe Double or Twin - Main Wing

Aspectos destacados

Abrir todas las fotos de Super Deluxe Quadruple with Kitchenette - Main Wing

Super Deluxe Quadruple with Kitchenette - Main Wing

Aspectos destacados

Información de la zona

Qué hay cerca

Medios de transporte

Restaurantes

Información de la propiedad

Serene Kandy

Propiedades similares

The Golden Crown Hotel

The Golden Crown Hotel

Servicios de la propiedad

Internet

Estacionamiento y transporte

Alimentos y bebidas

Actividades

Para familias

Servicios generales

Servicios para huéspedes

Exteriores

Facilidades para personas con discapacidad

Más

Amenidades en la habitación

Habitación

Baño

Entretenimiento

Alimentos y bebidas

Más

Políticas

Check-in

Check-out

Instrucciones especiales de check-in

Formas de acceso

Mascotas

Niños y camas adicionales

Formas de pago

Información importante

Cargos

Opciones extra

Información importante

Avisos importantes

Otros nombres de la propiedad

Preguntas frecuentes

Opiniones

Opiniones de Serene Kandy

Muy bueno

8.4

7.2

8.0

8.4

8.0

Opiniones

10/10 Excelente

Grady

Grady

8/10 Bueno

Trenton

Recommended - Serene Kandy

Trenton

6/10 Aceptable

nerina

nerina

8/10 Bueno

Mads

Mads

6/10 Aceptable