8/10 Bueno
Kathleen B.
26 sept. 2024
No le gustó: Limpieza
Mostly fine
We always enjoy our stays on the Big Island and especially like this location. We appreciate the three bedrooms and baths. The units are well supplied with kitchen items.
There are a few things that gave me concern:
1. I chose the unit because I recognized the furniture and thoroughly wanted that same one,N5. Instead we were assigned C5.
2. The televisions would only play local stations although there was some streaming available. When the property manager was informed on the day after we arrived, Tuesday, she made excuses until she fixed the problem on Saturday.
3. The unit was not very clean and the property manager was informed of this but made no apologies or explanation.
4. Although we were told to clean out the refrigerator, wash sheets and only leave two loads of wash, the refrigerator held many of the previous tenants’ groceries.
Kathleen B.
Se hospedó 14 noches en septiembre de 2024