4/10 Malo
Heather C.
21 nov. 2024
No le gustó: Limpieza
Great location
Our stay didn’t meet expectations, despite the great location just a minute from downtown. We had several issues right from the start, like broken blinds, dirty carpets, and a fridge door that didn’t work properly, but those were manageable. The main problem was with the air conditioning, which stopped blowing cold air on the second day. We asked for help, but it wasn’t fixed until Monday, which made it uncomfortable for some older people in our group. When we asked about it, staff suggested we were using the remote wrong or not closing the door properly, but that wasn’t the case. After looking online, I found that the issue was likely a refrigerant problem, which I shared with them, but it still took until Monday for anyone to fix it. Although we got a small refund as compensation, given the price we paid, the experience didn’t match our expectations. I think the unit needs some work to justify the cost
Heather C.
Se hospedó 8 noches en noviembre de 2024