6/10 Aceptable
Jill S.
20 nov. 2024
Le gustó: Limpieza
Fine property, strange experience
The property is very comfortable and a great location. When we arrived, we noticed the door was unlocked and upon closer inspection, realized the sliding (and ONLY) door didn’t have a lock at all. We contacted the owner and were told that the handle was broken 2 days prior, and they “did their best” to replace the handle, but acknowledged that they knew the door wouldn’t lock from the outside. I let them know the door also did not lock from the inside, and they literally told me to look for a stick to jam in the door. Wildly unacceptable, and since the upstairs couldn’t be secured, our choices were to only use the downstairs or not leave the property the entire vacation. A very bizarre experience. The home itself, assuming they fixed the door, is lovely, but the unprofessionalism was truly shocking.
Jill S.
Se hospedó 4 noches en noviembre de 2024