6/10 Aceptable
Cliente verificado
6 oct. 2024
Le gustó: Limpieza
Great condo, great area, disappointing management
The property was fantastic, great views, perfect location, and pretty clean with the exception of some trash left by previous tenants. We really enjoyed our stay but unfortunately had one major issue - lack of communication from the property management.
Leading up to the trip we were told we would receive the check in instructions prior to the date of arrival, as well as there being a welcome guide available through VRBO. The welcome guide and check-in directions only said "Do not access the property prior to the 4pm check-in", no access directions or additional information. We reached out to the property management while in transit to the VRBO requesting check-in instructions and did not receive any reply. Finally, after landing in Jackson and sending another message and phone calls that went unanswered, we received the door code via VRBO message an hour and a half after our scheduled check-in. Very disappointing after paying over $5,000 to rent the place out.
Again, the condo was great. Very comfortable and cozy, fantastic internet connection, beautiful views, and a perfect location to parks and downtown Jackson.
Cliente verificado
Se hospedó 5 noches en septiembre de 2024