First of all, the bad rating has nothing to do with the actual property, it is lovely and clean. There are rules that the HOA has that are not listed in the VRBO details (unless they change it after this). There were 6 of us and we rented an RV to take the trip in. There is no mention of RVs not being allowed. To be fair it is in the rental agreement, if you read the whole document.... We skipped other rentals because they said on their VRBO details no RVs allowed. BTW in case you are reading this there is also only one vehicle allowed on the property, which is also not mentioned. About a week or two before our trip I received an email for online check in where it asked what vehicle we would be in. So I listed the vehicle. The management company had the opportunity to let us know this wasn’t allowed then, but instead left us to deal with HOA without warning. Ron is the HOA president or representative. He is very friendly and understanding but also has to enforce the rules. He told us this happens ALL the time with this management company and even suggested that the management company should have a hard stop on the rental agreement to make sure it is clear and that the HOA has had discussions on how to handle this with the management company to make it clear because it happens so often. This seems like such and easy fix, right???!?! Make it clear on your listing. Simple.
The management companies solution was to either park the RV at an RV park and take a taxi, park it in town and take a taxi, or park it at the intersection down the street. Luckily we had mountain bikes with us so one of us could ride the bike every morning and evening to the RV. If you are reading this thinking, well you signed the rental agreement that’s on you, well that is exactly the position the management company took. Your bad. Read everything.
Ron, the HOA rep knows it is a problem too so we are not the only ones that have been put in this situation. It seems to me, they just want the rental money and know it would exclude some people picking their property so they just wait and leave Ron to clean up their mess.