6/10 Aceptable
Emma
Viaje en pareja
6 jun. 2025
No le gustó: Servicios y condiciones de la propiedad
The hotel is in an amazing location with plenty of transport options to easily get you out and about (metro, tram, bus, boats). There are plenty of bars, restaurants and supermarkets for the basics. Although we were given the room with the big balcony as we asked on booking, the room was definately photographed with a wide angle lense and not as spacious as it appears on the photos but it was newly decorated and although initially disappointing we didn’t mind. Unfortunately though we found black hair in the fridge and 2 old chocolate bars so it hadn’t been cleaned but again we cleaned it ourselves and didn’t raise it as an issue. The main problem we had was the water supply to our room (which was on the fourth floor of five) it was working ok on the first day but there was an issue locally and from day 2 (so for 4 days of our holiday) we had a trickle of water to the shower, the tap every now and again and the toilet didn’t flush for a few hours the one day. We did report this to the reception and the girl there was really helpfu but she couldn’t really do anything about the situation other than offer us another room to shower in until the problem was sorted, which it still wasn’t when we left. I have taken this up with the manager (via the lovely lady on reception) and also with Expedia but yet to receive a reply. It’s a real shame as this really ruined our experience with the Diderot. If there hadn’t been a water issue I would recommend this hotel, cleaning aside.
Emma
Se hospedó 6 noches en mayo de 2025