2/10 Terrible
Susan L.
12 nov. 2023
No le gustó: Limpieza
Indy Pacer week
The check in process was so annoying it really did shape the negative feeling from not getting a parking pass & threats of tow. From the turbo engine fan in garage that was deafening to the sick green hall walls that looked like a hospital to the depressing interior what can I say that was good. The kitchen & bathroom was fine and as pictured. Not that they bothered to leave any coffee filters so we could not know what to buy before we arrived. The bed was very uncomfortable and was not at all what was photographed in listing. The couch was super ugly and scratchy with no way to get comfortable. Had to bring pillows from bed to put on the brass drum head aka coffee table to put our feet on. We did like that it was quiet but the room was hot and stuffy even after turning off heat and opening window.
Over all checking in was a 25 step process of which half were wrong. We never would have booked this place but VRBO misplaced our reservation which was partly our fault in that we could not locate the listing but within 20 hours we resolved it and then contacted Cozy suites and were told that we could not cancel and therefore had to cancel our first choice that was a lovely home for a about $500 more that we booked six weeks earlier. So, cozy suites was just going to stick to their policy even though it was less than a day that we booked and tried to cancel. All said it was a lousy place that provided little in the area of style, comfort or care about listing details.
Susan L.
Se hospedó 8 noches en noviembre de 2023