6/10 Aceptable
Thomas
Viaje familiar
8 sept. 2024
Le gustó: Limpieza y condiciones de la propiedad
I would say overall the place was clean and comfortable. However, I will not be booking with Cozy Suites again. The whole process was a hassle, starting with them requiring I send them a selfie with my id. Never in all the years of booking stays, have I ever needed to do this. I did not feel comfortable sending a selfie with my id, but unable to cancel without losing money.
When we arrived at the required check-in time of 4:00, the cleaning people were still in the room. We had an ironing board, but no iron. They did have one delivered the next day, but just left it on the floor outside the door. We were given WiFi formation that didn’t work. When I inquired, they responded, but never came back with a solution. There was no instruction or direction given as to where or how to access the lounge/rooftop deck. Would not recommend Cozy Suites!
Thomas
Se hospedó 2 noches en septiembre de 2024