We have stayed at this particular Hampton many times in the past several years. Even though it is usually a little more expensive than other hotels in the area, we always chose this Hampton because of the service and facilities.
This stay, May 30 - June 1, 2025, was unpleasant. They are undergoing renovations under a new name; however, the webpage did not indicate how extensive the work would be and how dirty the floors and hallways would be.
Nor, did they mention the pool and fitness center would be indefinitely closed. Nobody likes to pay these rates in the summer and not have access to the pool at the end of a long hot day.
Our designated room obviously had not been cleaned by 9pm when we checked in. The staff was very apologetic and transferred us to a clean room. We also received a minor discount on the room.
The manager and staff were excellent, and very nice!!
The main webpage should have disclosed all problems.
