The unit is disgustingly dirty. There was sticky stuff on the floor when we checked in, food under the dining room table, soap film on the bathroom walls, huge amounts of dust under every bed, and dead roaches upstairs. The TV had smear marks from food on the front of it, and the bath tubs had old hair in it.
I called the property manager upon check-in and let him know that the floors needed to be vaccumed and mopped. He told us that he going to call his cleaner to clean the sticky stuff on the floor and the food under the table. At that time, we were only on the first floor so we weren't able to see the rest of the issues until later that night. We went to dinner and came home to the sticky spot still on the floor, but it appeared that they spot vaccuumed the food under the dining room table.
I rubbed a paper towel on the kitchen floor with hot water and it was black after wiping it on the floor. I sent that picture to the property manager and said that it was unacceptable how dirty it still was and that they obviously didn't mop the floors. All that was said is that he apologized for the issues, but provided no solution or offer someone to come back and clean. I waited a couple of days to see if he was going to fix the issue, and when I didn't hear back, I was forced to buy a robot vacuum to clean the upstairs and downstairs. The floor was still filthy and it turned our socks black. I called the owners to let them know of the issues and no response.