2/10 Terrible
Melissa S., Chicago, IL
23 jul. 2024
No le gustó: Limpieza
Worst VRBO Experience Ever
Hands down our WORST VRBO experience ever! We arrived only for the check in information to be incorrect. We were locked out of the downstairs unit. The first and second levels do not connect inside and require totally separate entrances. Meredith eventually responded and told us to wait for a handyman who never arrived. Meredith then ghosted us until 10 am the next morning despite ups reaching out via text, the VRBO app and calling. When we finally got into the downstairs unit (contains bedroom) it smelled strongly of a dangerous product called Damp-Rid. The smell was extremely intense for the remainder of our stay. Being in the downstairs unit for even short periods of time resulted in nausea, headaches and chest tightness. Meredith’s responses were sparse and untimely. The towels in the master bathroom were dirty upon arrival. I was provided a code to get clean towels from the hall closet but all of the folded towels in the closet were wet. The listing advertised that there was a pool but the pool at the address provided was closed long-term for construction. The unit was very hot during the night and my husband and I could not sleep. At 10 am right after check out as we were loading into our car to pull away two security men arrived with a bucket and one of those snake catching devices. They said they had received a call to come catch a coral snake (venomous) at our address. The amount of work required by guests at check-out was more than I would have anticipated. RUN!
Melissa S.
Se hospedó 2 noches en julio de 2024