We booked a week-long stay at this home at Beckenham 116 to spend some time with family. The main reason we reserved this home was to accommodate for 4 adults and 2 children. This place is outstanding in that regard. We enjoyed our stay very much. Location is excellent, close to the beach and good to be used as base for further excursions to the rest of the island.
Some aspects of the home need attention. Door handles are kind of wonky, pointing in all directions except the horizontal, the kitchen sink was leaking, which we were able to fix ourselves, the main bedroom's toilet kept running, and both day beds had a couple of screws loose, making them less comfortable to sleep on. All of these could be fixed by a handyman with a small toolkit within a couple of hours.
However, the most disappointing part of the experience was customer service. Despite two major inconviences (leaking sink and the washing machine not working), the main response from customer service was either (a) silence for several days before answering over e-mail or (b) promising to bring out "local service" over text message. Note that most of the correspondence was a collection of AI-generated apology messages that were generic, not applying to our situation and had no actions or specific follow-ups.
In conclusion, the home is great and would be better if a handyman would spend some time there. The Vacasa customer service experience needs more than a handyman.