2/10 Terrible
Sandra
Viaje familiar
16 feb. 2025
The room was infested with cockroaches, of course we didn’t stay and I asked for a refund, the guy at the reception was very nice and he gave it to me but they charged me twice for a mistake and was really difficult to get the second refund with the manager Raven Dinsmore, I have to call two times to the hotel to talk with the manager and send a few emails until I got it.